What is an NDIS Provider Audit?
An NDIS provider audit is an independent assessment required by the NDIS Quality and Safeguards Commission to ensure that registered NDIS providers meet the NDIS Practice Standards and Code of Conduct. There are two types of audits: certification audits for providers delivering higher-risk supports, and verification audits for providers delivering lower-risk supports.
All registered NDIS providers must undergo an audit before initial registration and then at regular intervals (usually every three years for certification or up to three years for verification) to maintain their registration.
Certification vs Verification Audits
The type of audit required depends on the supports you deliver:
- Certification Audit: Required for providers delivering higher-risk supports including Specialist Disability Accommodation, behaviour support, and supports delivered to people with complex needs. More comprehensive, examining all applicable NDIS Practice Standards modules.
- Verification Audit: For providers delivering lower-risk supports only. Less intensive, focusing on Core Module requirements and specific modules relevant to your registration groups.
NDIS Practice Standards Modules
Auditors assess compliance against relevant Practice Standards modules:
- Core Module: Rights and responsibilities, governance and operational management, provision of supports, support environment
- High Intensity Daily Personal Activities: For providers of complex personal care
- Specialist Behaviour Support: For behaviour support practitioners
- Implementing Behaviour Support Plans: For providers implementing restrictive practices
- Specialist Disability Accommodation: For SDA dwelling providers
- Early Childhood Supports: For early intervention providers
The NDIS Audit Process
A typical NDIS audit involves:
- Document review of policies, procedures, and governance documents
- Staff interviews to verify understanding and implementation
- Participant interviews (with consent) to assess service delivery
- Site visits to inspect premises and service delivery environments
- Review of incident management and complaints handling
- Verification of worker screening compliance
NDIS Audit Costs
NDIS audit fees vary significantly based on audit type, organisation size, and registration groups:
- Verification audits: Typically $2,000 to $5,000 for smaller providers
- Certification audits: Range from $5,000 to $15,000+ depending on scope
- Multi-site organisations: Additional fees for each site requiring assessment
Through AuditLink, you can compare quotes from multiple NDIS-approved auditors to ensure competitive pricing while meeting your registration requirements.
Preparing for Your NDIS Audit
To ensure a successful audit outcome:
- Review and update all policies and procedures against current Practice Standards
- Ensure all worker screening checks are current and documented
- Document your quality improvement activities
- Prepare evidence of participant feedback and outcomes
- Review incident and complaints registers
Get Your NDIS Audit Quotes
Post your NDIS provider audit job on AuditLink for just $39 inc GST. Receive 3-6 fixed-price quotes from NDIS-approved auditors within 24-48 hours.